Privacy Policy

Peregrine Errand and Home Delivery Services ("Peregrine," "we," "us," or "our") is committed to protecting the privacy of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you use our services.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: This includes information that can be used to identify you, such as your name, address, email address, phone number, and date of birth.
  • Delivery Information: This includes information related to your deliveries, such as sender and recipient names, delivery addresses, item descriptions, and delivery status.
  • Payment Information: If you make payments through our platform, we may collect payment information, such as credit card details or other financial information.
  • Device and Usage Information: We may collect information about your device, such as your IP address, browser type, operating system, and5 usage patterns when you use our website or app.
  • Location Information: With your consent, we may collect your location information to facilitate delivery services.
  • Communications: We may collect information when you communicate with us, such as through email, phone, or customer support channels.

2. How We Use Your Information

We may use your information for the following purposes:

  • Providing Services: To provide and facilitate our delivery services, including order processing, delivery execution, and customer support.
  • Account Management: To manage your account, verify your identity, and communicate with you about your account.
  • Payment Processing: To process payments for our services.
  • Communication: To communicate with you about your orders, updates, promotions, and other relevant information.
  • Improvement of Services: To analyze data and improve our services, website, and app.
  • Personalization: To personalize your experience and provide tailored recommendations.
  • Legal Compliance: To comply with applicable laws and regulations.
  • Marketing: With your consent, we may use your information to send you marketing communications about our services.

3. Disclosure of Your Information

We may disclose your information to the following parties:

  • Service Providers: We may share your information with third-party service providers who assist us in providing our services, such7 as delivery personnel, payment processors, and IT support.
  • Business Partners: We may share information with business partners for specific purposes, such as promotions or integrated services.
  • Legal Authorities: We may disclose your information to legal authorities if required by law or to protect our rights and interests.
  • Other Users: Delivery information may be shared with the sender and recipient of a delivery.
  • Affiliates: We may share information with our affiliates.

4. Data Security

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. These measures may include encryption, secure storage, and access controls. However, no data transmission over the internet or mobile networks can be guaranteed to be 100% secure.

5. Data Retention

We will retain your information for as long as necessary to provide our services, fulfill the purposes outlined in this Privacy Policy, and comply with applicable laws.

6. Your Rights

You may have certain rights regarding your personal information, depending on applicable laws, including the right to:

  • Access: Request access to your personal information.
  • Correction: Request correction of inaccurate or incomplete information.
  • Deletion: Request deletion of your personal information.
  • Objection: Object to the processing of your personal information.
  • Data Portability: Request to receive your personal information in a portable format.
  • Withdraw Consent: Withdraw your consent to the processing of your personal information (where applicable).

To exercise your rights, please contact us using the contact information provided below.

7. Children's Privacy

Our services are not intended for children under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us, and we will take steps to delete it.

8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website or app and updating the effective date.